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Palm Health SMS Program Privacy Notice

1 day ago
1 min read

Effective September 19, 2026

This SMS Program Privacy Notice applies to Palm Health appointment reminders and care updates delivered by text message.

Information we use: If you choose to opt in, Palm Health uses the mobile number you provide, your SMS opt-in status, consent date and time, and opt-out status to send appointment reminders and care updates and to honor your communication choices.

Optional consent: SMS consent is optional and is not a condition of receiving care or services from Palm Health.

Frequency and charges: Message frequency varies and will not exceed 4 messages per month. Message and data rates may apply.

Sharing: No mobile opt-in information, mobile numbers, or SMS consent is shared with third parties or affiliates for marketing or promotional purposes.

Your choices: Reply STOP to cancel SMS messages at any time. Reply HELP for help. You may also contact Palm Health to change your communication preferences.

Privacy: Palm Health sends only the limited information needed for reminders and care updates. SMS is not for emergency care. For urgent medical needs, contact emergency services.

Contact: Palm Health, (904) 569-7105, admin@mypalmhealth.com.

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