Palm Health SMS Program Privacy Notice
Effective September 19, 2026
This SMS Program Privacy Notice applies to Palm Health appointment reminders and care updates delivered by text message.
Information we use: If you choose to opt in, Palm Health uses the mobile number you provide, your SMS opt-in status, consent date and time, and opt-out status to send appointment reminders and care updates and to honor your communication choices.
Optional consent: SMS consent is optional and is not a condition of receiving care or services from Palm Health.
Frequency and charges: Message frequency varies and will not exceed 4 messages per month. Message and data rates may apply.
Sharing: No mobile opt-in information, mobile numbers, or SMS consent is shared with third parties or affiliates for marketing or promotional purposes.
Your choices: Reply STOP to cancel SMS messages at any time. Reply HELP for help. You may also contact Palm Health to change your communication preferences.
Privacy: Palm Health sends only the limited information needed for reminders and care updates. SMS is not for emergency care. For urgent medical needs, contact emergency services.
Contact: Palm Health, (904) 569-7105, admin@mypalmhealth.com.

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